18 March 2021
We’re Recruiting – IT Helpdesk Analyst
IT Helpdesk Analyst
Salary Commences £20,289 pa
Full Time (35 hours per week)
Are you passionate about IT? Do you thrive on supporting and helping others? Would you like to work as part of a forward-thinking organisation with ambitious plans for the future? We are offering a fantastic opportunity for an enthusiastic person to join our friendly and dynamic IT Team as our IT Helpdesk Analyst.
Created by Tenants for Tenants, Scottish Borders Housing Association enhances lives and communities across the Scottish Borders. We shape our homes and services to meet changing needs and expectations. Our team plays an important part in enabling this to happen with Tenants and customers at the heart of everything we do and we are looking for to join our dedicated team.
As IT Helpdesk Analyst, your role is to provide technical support to the SBHA Team and customers. Your key responsibilities will be to deliver excellent first line incident and problem management and resolution across our IT systems and applications; and to maintain various housekeeping tasks on the systems to ensure effective day-to-day running of the IT services.
The ideal candidate will have, as a minimum, a good understanding of a wide range of IT technologies with the determination to learn new skills and a strong desire to deliver high quality service. Experience working in a fast-paced IT support role and being an effective communicator are essential for this role.
In return, we offer an excellent benefits package including investment in personal development, alongside a competitive salary with a generous annual leave allowance. This is a great opportunity to join a forward-thinking business and make a real difference to our customers.
Closing date for applications – 26th March 2021
For an informal conversation please contact Peter Quinn on 01750 724438
For an application pack please visit our website www.sbha.org.uk or email recruitment@sbha.org.uk