Home | About Us – Our Mission, Vision & Values
About Us – Our Mission, Vision & Values
Created by Tenants for Tenants, Scottish Borders Housing Association (SBHA) is a dynamic and innovative not-for-profit Housing Association with a mission to enhance lives and communities across the Scottish Borders, providing quality, affordable homes and inclusive services that meet the diverse needs and expectations of tenants and communities. 
What’s on this page
Our Mission Our Vision Our Objectives and Values Where we operate
Established in 2003, Scottish Borders Housing Association is a Registered Social Landlord and a Scottish Charity (SC030751) with over 5,760 homes across 49 settlements. The main concentrations of homes are in Hawick, Galashiels, Peebles, Selkirk, Kelso, and Jedburgh.
With an Annual Turnover of over £27.5million and a dedicated team of c.165 including an in-house property team, we make significant investment in both homes and people.
Our Mission
Ours purpose is defined by our mission statement:
“Created by Tenants for Tenants, we enhance lives and communities across the Scottish Borders. We shape our homes and services to meet changing needs and expectations and we drive sustainable growth to ensure a fair prosperous future for all.”
Our Vision
“To help People, Communities and the local economy prosper by increasing the impact of our homes, services, skills and investments.”
We are committed to excellence in housing services, community engagement and sustainable homes. Through effective partnerships and investment, we strengthen their social impact and create safe and vibrant communities where people can thrive.
Our Objectives and Values
Our vision is reflected in our strategic objectives – Great Customer Services, Great Places, One Team, Resilient Business and Smart Investment Choices, which are underpinned by our Values – Everybody Matters, Delivering Excellence Together, Being Responsible and Always Improving – to ensure Tenants remain at the heart of all that we do.
Where we operate
We have stock across the Scottish Borders, from Skirling in the West to Yetholm in the East, and from West Linton in the North to Newcastleton in the South. Below is a selection of the areas in which we have housing. To see the full list of our properties in advert go to our HomeChoice site.