Report Antisocial Behaviour

Dog fouling is not only unpleasant but also a health hazard, particularly for children. By law, dog owners must clean up after their pets in public spaces.

If you feel comfortable, consider having a polite conversation with the owner. They may not be aware of the issue, and a friendly reminder can sometimes resolve the problem.

If dog fouling is a recurring issue, you can report it to your local council. They have the authority to:

• Investigate complaints
• Issue on-the-spot fines to irresponsible dog owners
• Arrange for waste to be cleaned from public areas

Most councils allow you to report dog fouling online or by phone.

When reporting dog fouling, it is helpful to provide details such as:

• The location of the fouling (street name, park, pathway, or communal area)
• The date and time it was noticed
• A description of the dog and owner (if known)

If dog fouling is occurring in a housing association communal area, you can also report it to us using this online reporting tool.  While we may not have enforcement powers, we can investigate and take action where possible.

A dog is considered dangerous if it behaves aggressively, threatens people, or attacks another person or animal.

If a dog is actively attacking or posing an immediate danger to a person or another animal, call 999 immediately. Police Scotland can respond to ensure public safety.

If a dog is consistently aggressive, out of control, or behaving dangerously, but there is no immediate threat, report it to Police Scotland by calling 101. The police have the authority to investigate and take action against irresponsible owners.

If a dog is causing ongoing concern, keep a record of incidents, including:

• The date, time, and location of the incident
• A description of the dog (breed, size, colour, any distinguishing features)
• Details of the owner (if known)
• What happened (e.g., growling, chasing, biting)
• Any witnesses who can provide further information

If the dangerous dog belongs to another housing association tenant or is frequently present in communal areas, you can report it to us using this online reporting tool. While we do not have enforcement powers, we take concerns seriously and may liaise with relevant authorities to address the issue.

If you believe a dog is aggressive due to neglect, abuse, or poor conditions, you can report it to the Scottish SPCA by calling 03000 999 999.

While dogs naturally bark from time to time, persistent or excessive barking can become a nuisance, especially if it disrupts your daily life.

If you feel comfortable, consider having a polite conversation with the dog’s owner. They may not be aware that their dog is barking excessively, especially if it happens while they are out. A friendly discussion can often resolve the issue.

If the barking is frequent and causing a disturbance, keep a log of:

• Dates and times of when the barking occurs
• How long it lasts
• Any patterns (e.g., barking when the owner is out or at night)
• How it is affecting you

This information can be useful if further action is needed.

If the problem persists and is significantly affecting your quality of life, you can report it to your local council’s Environmental Health team. They have the authority to investigate noise complaints and take appropriate action if necessary.

If the dog belongs to another tenant and the issue continues, you can report it to us using this online reporting tool. While we may not have enforcement powers, we take noise complaints seriously and may be able to address the issue through tenancy agreements or mediation.

If you believe the barking may be due to neglect, distress, or poor living conditions, you can report your concerns to the Scottish SPCA by calling 03000 999 999.

Dog owners have a responsibility to keep their pets under control at all times. An uncontrolled dog is onne that is roaming freely, acting aggressively, or causing a nuisance.

If a dog is acting aggressively, chasing, or attacking a person or another animal, call 999 immediately. Police Scotland can respond to ensure public safety.

If the dog is not an immediate danger but is regularly aggressive or out of control, report it to Police Scotland on 101. They have the authority to investigate and take action against irresponsible owners.

If you see a dog wandering alone without an owner, it may be lost or abandoned. You can:

• Contact your local council – Most councils have dog wardens who can collect and care for stray dogs.
• Check for identification – If the dog appears friendly and safe to approach, check if it has a collar with owner details. If the dog is in distress, do not attempt to restrain it.

If an uncontrolled dog is causing ongoing issues, keep a record of:

• The date, time, and location of sightings
• A description of the dog (breed, size, colour, any identifying features)
• Details of the owner (if known)
• The behaviour of the dog (e.g., chasing, barking, showing aggression)
• Any witnesses who can support your report

If the dog belongs to another housing association tenant or is frequently in communal areas, you can report it to us using this online reporting tool. While we do not have enforcement powers, we take complaints seriously and may liaise with the relevant authorities.

If you believe a dog is being neglected, abused, or not properly cared for, report it to the Scottish SPCA by calling 03000 999 999.

Drunk and disorderly behaviour can be disruptive, intimidating, and, in some cases, illegal.

If the behaviour is aggressive, violent, or poses a danger to you or others, contact Police Scotland immediately by calling 999. If the situation is not an emergency but still requires police attention, call 101.

If the behaviour is persistent and affecting your quality of life, keep a record of incidents, including dates, times, and details of what happened.

If the issue involves a neighbour and you feel comfortable doing so, consider having a polite conversation with them. They may not be aware of the impact their behaviour is having on others.

If the issue continues or escalates, you can report it directly to us. While we may not have the authority to take direct action in all cases, we can provide advice and, where appropriate, work with relevant authorities to address the issue.

Drug-related activity, including drug use, dealing, or associated anti-social behaviour, can be concerning and, in many cases, illegal.:

If you suspect drug dealing, production, or other serious drug-related offences, report it to Police Scotland by calling 101. If the situation is an emergency or you feel in immediate danger, call 999.

If you prefer to report drug-related crime anonymously, you can do so through Crimestoppers by calling 0800 555 111 or visiting their website.

If you are concerned about people using drugs in communal areas, stairwells, or other shared spaces, please report this to us. While we may not have enforcement powers, we can work with local authorities and support services to address the issue. It would be useful to keep a record of incidents including dates, times and locations.

Do not attempt to confront anyone involved in drug-related activity. Your safety is the priority—always report concerns to the relevant authorities.

Support for Those Affected by Drug Use

If you or someone you know is struggling with drug addiction, support is available. Organisations such as Scottish Drugs Services, NHS Scotland, and local addiction support groups can provide advice and assistance.

Cuckooing occurs when criminals take over the home of a vulnerable person to use it for illegal activities, such as drug dealing, storing stolen goods, or other forms of exploitation. Victims of cuckooing are often targeted because they are isolated, struggling financially, or have additional support needs.

Cuckooing can be difficult to spot, but some common signs include:

• A sudden increase in visitors to a property at all hours
• A vulnerable resident appearing anxious, frightened, or withdrawn
• Unfamiliar people staying at the property for long periods
• Increased anti-social behaviour, including noise, drug activity, or disturbances
• The tenant losing control of their home, possibly sleeping elsewhere

If you suspect cuckooing, report it to Police Scotland by calling 101. If you believe someone is in immediate danger, call 999.

If you prefer to report anonymously, you can do so through Crimestoppers by calling 0800 555 111 or visiting their website.

If you or another tenant in a housing association property is being exploited, please report it to us. While we do not have enforcement powers, we take these concerns seriously and can work with the relevant authorities to provide support.

While some noise is a normal part of daily life, excessive or persistent loud music, shouting, or other disturbances can become a nuisance. For something to be considered a noise disturbance it must occur regularly and continue for a period that makes it unreasonable. One-off events, like parties, will not usually be considered anti-social behaviour unless they cause significant disturbance.

If the noise is coming from a neighbour, consider having a polite conversation with them. They may not realise how loud it is or that it is disturbing you. A friendly approach can often resolve the issue quickly.

If the noise is persistent and causing a disturbance, keep a record of:

• Dates and times of when the noise occurs
• How long it lasts
• The type of noise (e.g., loud music, shouting, DIY work)
• How it is affecting you

This information can be helpful when reporting the issue.

If the problem continues, you can report it to your local council’s Environmental Health team. They have the authority to investigate and take action against excessive noise, especially if it occurs late at night.

If the noise is coming from another tenant and is ongoing, you can report it to us. While we may not have enforcement powers, we take noise complaints seriously and may be able to address the issue through tenancy agreements or mediation.

If the noise is linked to anti-social behaviour, aggression, or criminal activity, contact Police Scotland on 101. If you feel threatened or in immediate danger, call 999.

Occasional disagreements are a normal part of life, but persistent loud arguments, shouting, or aggressive behaviour can be distressing and disruptive. If you are concerned about noise or conflict from a neighbouring property, here’s what you can do:

If the noise is a one-off or happens infrequently, it may not require formal action. However, if arguments are frequent, aggressive, or cause ongoing disturbance, it may be necessary to report the issue.

If you believe someone is in danger or at risk of harm, contact Police Scotland immediately by calling 999.

If you feel comfortable doing so, consider having a polite conversation with your neighbour. They may not realise how loud they are being or how their behaviour is affecting others. A calm discussion can sometimes resolve the issue without further action.

If the problem is ongoing, keep a record of:

• Dates and times of incidents
• The nature of the disturbance (e.g., loud shouting, aggressive behaviour)
• How long it lasts
• How it is affecting you

This information can be useful when making a formal complaint.

If the noise is excessive and occurs regularly, you can report it to your local council’s Environmental Health team, who can investigate and take further action if necessary.

If the arguments and shouting are persistent and affecting your quality of life, you can report the issue to us using this online reporting tool. While we may not have enforcement powers, we take complaints seriously and may be able to provide advice, mediation, or take action where appropriate.

If an argument escalates into violence, threats, or domestic abuse, do not hesitate to call 999. If it is not an emergency but still requires police attention, call 101.

While dogs naturally bark from time to time, persistent or excessive barking can become a nuisance, especially if it disrupts your daily life.

If you feel comfortable, consider having a polite conversation with the dog’s owner. They may not be aware that their dog is barking excessively, especially if it happens while they are out. A friendly discussion can often resolve the issue.

If the barking is frequent and causing a disturbance, keep a log of:

• Dates and times of when the barking occurs
• How long it lasts
• Any patterns (e.g., barking when the owner is out or at night)
• How it is affecting you

This information can be useful if further action is needed.

If the problem persists and is significantly affecting your quality of life, you can report it to your local council’s Environmental Health team. They have the authority to investigate noise complaints and take appropriate action if necessary.

If the dog belongs to another tenant and the issue continues, you can report it to us using this online reporting tool. While we may not have enforcement powers, we take noise complaints seriously and may be able to address the issue through tenancy agreements or mediation.

If you believe the barking may be due to neglect, distress, or poor living conditions, you can report your concerns to the Scottish SPCA by calling 03000 999 999.

Noise from DIY work, home improvements, or general household activities is a normal part of daily life. However, we understand that excessive or persistent noise at unreasonable times can become disruptive.

DIY and household noise, such as drilling, hammering, or using power tools, should generally be carried out at reasonable times of the day. While there are no strict legal limits, most councils recommend avoiding noisy work late at night or early in the morning, especially in shared buildings.

If you feel comfortable, consider having a polite conversation with your neighbour. They may not be aware of how loud the noise is or that it is causing a disturbance. A friendly discussion can often resolve the issue.

If the noise is persistent and affecting your quality of life, keep a log of:

• Dates and times of when the noise occurs
• How long it lasts
• The type of noise (e.g., drilling, loud music, banging)
• How it is affecting you

This information can be useful if further action is required.

If the noise is excessive, occurs at unsociable hours, or continues over a long period, you can report it to your local council’s Environmental Health team. They have the authority to investigate noise complaints and take action where necessary.

If the noise is coming from another tenant and is causing ongoing disruption, you can report it to us using this online reporting tool. While we may not have enforcement powers, we take noise complaints seriously and may be able to address the issue through tenancy agreements or mediation.

Living in a community means that some level of noise, including the sounds of babies crying and children playing, is to be expected.

Babies cry as part of their natural development, and parents may already be struggling with the challenges of soothing them. Children playing, running, and laughing is a normal part of family life. Unlike other types of noise complaints, crying and general child-related noise are not usually considered a nuisance under environmental health laws.

If you feel the noise is excessive and persistent, you can report it to us. While we understand that children and babies naturally make noise, we can offer advice and, if necessary, speak to the household to help find a resolution.

We may ask you to keep a record of:

• Dates and times of when the noise occurs
• How long it lasts
• The type of noise (e.g., prolonged crying, shouting, or loud play late at night)

If the noise is linked to aggressive behaviour, neglect, or concerns for a child’s welfare, it is important to report it to the appropriate authorities. You can contact Social Services, Police Scotland (101 for non-emergencies, 999 in an emergency), or NSPCC Scotland if you suspect a child may be at risk.

While occasional gatherings are a normal part of life, excessive noise from parties and BBQs can become disruptive. Social gatherings should be kept at a reasonable noise level, particularly in shared buildings or late at night.

If you are affected by noise from a neighbour’s gathering, and you feel comfortable doing so, consider having a polite conversation with your neighbour. They may not realise how loud their gathering is or that it is causing a disturbance. A friendly approach can often resolve the issue.

If noise from gatherings is persistent or excessive, keep a record of:

• Dates and times of the noise
• How long it lasts
• The type of noise (e.g., loud music, shouting, excessive guests)
• How it is affecting you

This information can be useful when making a formal complaint.

If the noise is excessive and continues late into the night, you can report it to your local council’s Environmental Health team, who have the authority to investigate and take action.

If the issue is ongoing and involves another tenant, you can report it to us using this online reporting tool. While we may not have enforcement powers, we take noise complaints seriously and may be able to address the issue through tenancy agreements or mediation.

If a party or gathering becomes violent, aggressive, or involves anti-social behaviour, contact Police Scotland by calling 101. If you feel at risk or there is an immediate danger, call 999.

We understand that parking disputes can be frustrating, especially in busy residential areas. Car parking issues might include unauthorised parking, blocked access, or abandoned vehicles.

If the issue involves another resident’s vehicle, consider having a polite conversation with them. They may not realise their parking is causing a problem, and a friendly discussion can often resolve the matter quickly.

Vehicles Parked in Your Allocated Space If you have a designated parking space and another vehicle is occupying it, try speaking with the owner first. If the issue persists, contact us to check if we can assist under your tenancy agreement.

Obstructing Roads, Pavements, or Access Points If a vehicle is blocking access to driveways, footpaths, or emergency routes, report it to your local council or Police Scotland on 101, as it may be a traffic offence.

Abandoned or Untaxed Vehicles If you suspect a vehicle has been abandoned, report it to your local council, who can investigate and arrange for removal if necessary. If the vehicle is untaxed, you can check and report it via the DVLA website.

Illegal or Inconsiderate Parking If the issue involves persistent parking in restricted areas, such as fire lanes or disabled bays, please report it to us, and we will investigate whether action can be taken.

For ongoing parking problems, keep a record of incidents, including:

• Dates and times of occurrences
• Vehicle details (make, model, colour, and registration number)
• Photos (if safe to take them)

If parking issues persist and affect your quality of life, you can report them to us using this online reporting tool. While we may not have enforcement powers in all cases, we will do our best to support tenants and work with local authorities where necessary.

While occasional vehicle maintenance is a normal part of car ownership, frequent or excessive vehicle repairs in residential areas can cause noise, obstruction, and inconvenience to neighbours.

Some vehicle maintenance is expected, but problems may arise if:

• Repairs are taking place regularly or at unsociable hours
• There is excessive noise from tools, engines, or revving
• The work is causing obstructions in communal areas, pavements, or parking spaces
• The area is being used for commercial vehicle repairs rather than personal maintenance

If you feel comfortable doing so, consider having a polite conversation with the person carrying out the repairs. They may not realise the extent of the disruption, and a friendly discussion can often lead to a resolution.

If the issue persists, keep a log of:

• Dates and times when repairs take place
• The type of disruption (e.g., noise, obstruction, oil spills)
• How long the work lasts
• Vehicle details (make, model, colour, and registration number, if known)

If vehicle repairs are excessive, causing a nuisance, or appear to be commercial work being carried out in a residential area, you can report it to your local council’s Environmental Health team. They have the authority to investigate and take action if necessary.

If the issue involves another tenant or is happening in a housing association communal area, you can report it to us using this online reporting tool. We take complaints seriously and will assess whether action can be taken under tenancy agreements or community guidelines.

If the repairs involve dangerous activity, fuel spills, or abandoned vehicles, report it to Police Scotland on 101 or, if there is an immediate danger, call 999.

Excessive noise from vehicles, such as revving engines, loud exhausts, car alarms, or late-night disturbances, can be disruptive to your peace and quiet.

Vehicle noise can come from various sources, including:

• Loud engines or exhausts, particularly from modified vehicles
• Repeated revving or racing in residential areas
• Car alarms going off frequently
• Music played at high volume from vehicles

While some level of vehicle noise is expected, excessive or ongoing disturbances may require action.

If you know who owns the vehicle and feel comfortable doing so, consider having a polite conversation with them. They may not be aware of the disruption they are causing.

If the noise is persistent, keep a log of:

• Dates and times of incidents
• The type of noise (e.g., loud music, revving, alarms)
• How long it lasts
• Vehicle details (make, model, colour, and registration number, if known)

This information can be useful when making a formal complaint.

For ongoing noise issues such as regular late-night vehicle noise, racing, or excessive engine revving you can report the problem to your local council’s Environmental Health team. They have the authority to investigate and take action if necessary.

If the vehicle noise is linked to anti-social behaviour, street racing, or reckless driving, report it to Police Scotland by calling 101. If you feel at risk or there is immediate danger, call 999.

If the issue involves a housing association tenant or occurs in a communal parking area, you can report it to us using this online reporting tool. While we may not have direct enforcement powers, we take noise complaints seriously and will assess whether any action can be taken.

Safe roads and residential areas are essential for a peaceful and secure community. Dangerous driving, such as speeding, reckless manoeuvres, or aggressive driving, can put lives at risk.

Dangerous driving includes:

• Speeding in residential areas
• Driving aggressively or erratically
• Ignoring traffic signs, signals, or pedestrian crossings
• Racing or performing stunts
• Driving under the influence of alcohol or drugs

If you witness dangerous driving, report it to Police Scotland by calling 101. If the driver poses an immediate danger to pedestrians, other road users, or property, call 999.

If you can, provide:

• The vehicle’s make, model, and colour
• The registration number (if possible)
• The location and time of the incident
• A description of the driver’s behaviour

If dangerous driving is a recurring problem in your neighbourhood, such as regular speeding or reckless driving in communal areas, you can:

• Contact your local council to request traffic calming measures, such as speed bumps or signage.
• Report concerns to us if the issue involves a housing association tenant or communal parking areas.

If the issue involves a tenant’s vehicle or occurs in a housing association area, please report it to us using this online reporting tool. While we do not have enforcement powers, we take safety concerns seriously and can work with relevant authorities to address the issue.