We are delighted to be able to announce that Scottish Borders Tenants Organisation picked up the award for Best Practice in Scrutiny at the TPAS National Good Practice Awards at the weekend.
This is in recognition of the work carried out by Customer Audit Teams in scrutinising SBHA’s grounds maintenance service over the summer of 2016. Recommendations from the exercise were fed into the new grounds maintenance contract with idverde, which came into effect earlier this year. This in turn has led to an increase in satisfaction with the grounds maintenance service.
Well done to the teams involved in this great achievement!