You and Your Home

Safety in your Home

Annual servicing for Gas and Solid Fuel Heating Systems

SBHA will carry out an annual service and safety check to your gas or solid fuel heating system. SBHA has a legal obligation to carry out this work and it is essential that you provide access to allow us to do so.

It is also important for your safety that this work is carried out to avoid potential exposure to Carbon Monoxide.

What do you need to do?
You will be contacted by letter with an appointment for the work to be carried out. If the date or time is unsuitable, please call the number on the letter to arrange an alternative appointment.

Please note that it is essential that there is credit in the gas meter to enable a gas service to be carried out.

What if you do not allow access to your property?
If you do not provide access, SBHA will arrange to enter your property to carry out the work. If forced entry has to be arranged to gain access to your property then SBHA will apply a fixed recharge. This fee will be applied, irrespective of whether or not you allow us access at this stage. SBHA’s Finance Team will pursue the recovery of all recharges.