SBHA Announces New Heating System Service and Repair Contractor

As part of SBHA’s continuing process to achieve excellent customer service and high standards of safety for all Tenants, SBHA are pleased to announce that Dalex Systems Ltd (Dalex) has been awarded the contract to repair and service SBHA’s heating systems identified below:

Gas/Solid-multi Fuel/Air source Heat Pumps/Electric Wet Heating Systems

From 1st April 2013, all repairs or service requests for the selected heating systems should be directed to Dalex via the Freephone number 0800 038 5599. Similarly, if your heating system is due to have an annual safety check any time after 31st March 2013 you will be contacted by the new contractor, Dalex, to make arrangements to carry this out.

All SBHA staff and contractors are required to carry photographic identification, so please make sure that you see this before allowing anyone into your home. SBHA and Dalex will work to ensure that the transition to these new arrangements goes as smoothly as possible, however if you have any questions, please contact SBHA on 01750 724444 or email heating@sbha.org.uk